- Be the face of IT for the business
- Fantastic opportunity
- Experience delivering EUC / deskside / onsite IT support services
This role is responsible for delivering deskside and EUC services with a strong focus on communication, responsiveness and customer service excellence.
Key Skills & Responsibilities
- Proven experience delivering EUC / deskside / onsite IT support services
- Strong collaboration skills working with Service Desk teams, vendors and managed service providers
- ITIL Certification (desirable)
- Strong and up to date technical knowledge of a broad range of EUC technologies and platforms, including Microsoft M365, Intune etc.
- Proven success identifying and initiating activities that support continuous improvement.
- Manage hardware setup, device provisioning and operating system/software updates
- Provide first and second level hands on and remote EUC technical support to our client’s internal customers and partners
- Troubleshoot and resolve hardware, software and M365-related issues
- Communicate clearly and proactively about service changes, outages and maintenance activities
To submit your interest for this role, click on the Apply button quoting reference #5913
As we receive a high volume of applications, we appreciate your understanding that we are unable to respond to individual enquiries. We kindly ask that you do not contact us directly regarding application status.
Thank you for taking the time to apply we truly appreciate your interest
